The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 629 |
| Houston, TX | 356 |
| Washington, D.C., DC | 258 |
| Philadelphia, PA | 247 |
| Seattle, WA | 247 |
| Atlanta, GA | 207 |
| Denver, CO | 195 |
| Salt Lake City, UT | 192 |
| Sacramento, CA | 152 |
| San Francisco, CA | 142 |
| Detroit, MI | 138 |
| Indianapolis, IN | 136 |
| Orlando, FL | 130 |
| Miami, FL | 130 |
| Minneapolis, MN | 122 |
| Brooklyn, NY | 110 |
| Boston, MA | 107 |
| Portland, OR | 105 |
| Jacksonville, FL | 90 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 70 |
| New York City, NY | 64 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| Nashville, TN | 49 |
| Tacoma, WA | 43 |
| Littleton, CO | 42 |
| Charlotte, NC | 39 |
| Phoenix, AZ | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Moo (@Moopoke) reported It's so hard to stay positive when this **** happens. The account isn't in my name despite being the one that pays for it so it's hard to even talk to my ISP. Comcast is also the only ISP in my area so it's either them or nothing.I cannot wait to move.
- sage⁷ (@sageeechristine) reported
Took me an hour to get through to Xfinity customer service for them to fix my crappy internet and one agent left the support chat and the next one tried pushing more services on to my account despite telling her no three times. Stay away from Xfinity wifi. Please.
- Golden Officer (@OfficerGolden) reported
Hey @comcast, what ******** is wrong with the internet, I can’t watch YouTube now!
- Mansa Evrizzle (@Evrizzle) reported
Crossing my fingers my internet isn't gonna be bad during my youtube stream today, pretty please comcast
- Awaken Jr (@JustJRTv) reported
Ahhhh switched to @metronetfiber because of the speeds and also because it wasn’t Comcast but they are just as bad with the “lost connection” BS story that @Comcast has
- Protect trans kids (@PoluzziDavid) reported
30 more minutes and we’ll have reached a 12 hour outage by @Xfinity UGHHHHHHH
- Haruka Pics 💓 (@ViolaSorel) reported
Yessss love xfinity going down when I'm trying to play games w friends
- jsarks likes non-fiction (@honeyspidey) reported
@comcast @echoinggreen Please stop suppressing the vote in GA. Support normal party for USA
- ****** butch (@kaitoutenjo) reported
AUGHHH COMCAST CHARGED ME TWICE pain never ends
- Miss Moss (@missmoss) reported
Once again my mail address is signed up for a newsletter and service that I did not sign up for. This time it's @Xfinity #uxprotip 👉 double-opt-in
- Smackey (@_Smackey) reported
Upgrading to att fiber internet cause @comcastcares customer service wouldn't speak to me until I paid an absurd amount of money they mistakenly think I owe them. Without getting an explanation I decided to make a switch. What a dumb policy that cost them customers and respect.
- JAYdotMAK (@MorninAfterKill) reported
Comcast really sucks. Can we please end this ******* monopoly they have in my area??? Like seriously, there is NO OTHER internet provider in my area :(
- ּ (@riputa) reported
every game day my internet has problems @Xfinity and you dont do **** about! worst provider ever!
- Michael Cosine (@CosineMichael) reported
@comcastcares I have 3 issuesI am a disabled veteran living on a fix income. (1)I have changed plans twice to a plan that I can afford ($ less than $115), both times Comcast raised the cost (1) >$47 (2) >$15. (2
- Protect trans kids (@PoluzziDavid) reported
@JoyceMinipoodle @robsevy Cuomo won by nearly 30 points. I can want the ability to fly or for xfinity to fix my internet in a reasonable timeframe - but we all know none of that is gonna happen.
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